Privacy Policy

This Privacy Policy explains how WPAUTOAI (“WPAUTOAI”, “we”, “us”) collects, uses, shares, and protects personal data when you use our website and our WhatsApp Business automation platform (the “Service”).

When you use the Service to message your own customers, you are the controller of that data and we act as a processor on your behalf, as described in your agreement with us and these terms.

• Account data — your name, business name, email, phone number, and password when you register.
• Billing data — plan, transaction records, and limited payment details handled by our payment processor.
• Customer & message data — contacts, conversations, templates, and media you import or exchange through the Service.
• Usage & device data — log data, IP address, browser type, and analytics about how you interact with the Service.

We use personal data to:

• provide, maintain, secure, and improve the Service;
• process payments and manage your subscription;
• respond to your requests and provide customer and technical support;
• send service, security, and (where permitted) marketing communications — you can opt out of marketing at any time;
• detect, prevent, and address fraud, abuse, and security incidents, and comply with legal obligations.

Messages you send and receive through the Service are transmitted via the WhatsApp Business Platform and are subject to WhatsApp / Meta’s own terms and privacy practices. We process this content on your behalf to deliver the Service and do not sell it. You are responsible for collecting the consent (“opt-in”) that applicable law and platform policies require before messaging your contacts.

We do not sell your personal data. We share it only:

• with service providers (e.g. hosting, analytics, payment, and messaging infrastructure) that process data on our instructions;
• in connection with a merger, acquisition, or sale of assets, subject to this Policy;
• when required by law, legal process, or to protect rights, safety, and the integrity of the Service.

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling some cookies may affect functionality.

We retain personal data for as long as your account is active and as needed to provide the Service, then for the period required to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion as described below.

Depending on where you live, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for certain processing.

To exercise these rights, contact us at privacy@localchat.app. If your data was provided to us by a business using WPAUTOAI, we may direct your request to that business.

We use technical and organizational measures — including encryption in transit, access controls, and monitoring — designed to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may process and store data in countries other than your own. Where we transfer personal data across borders, we use appropriate safeguards consistent with applicable data-protection laws.

The Service is intended for businesses and is not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us so we can delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you.

For privacy questions or requests, contact us at privacy@localchat.app or visit our Help & Support page.